An empirical study was carried out as a quantitative survey, and the findings were supported by industry and academic expertise unveiled through strategic discussions. The population for the study was selected based on the Internet penetration and the social media penetration of Sri Lanka. The sample was selected using the quota sampling technique. Quota sampling is a non-probability sampling method that involves selecting a predetermined number or proportion of units. The sample accounts for 2331, covering all the provinces in Sri Lanka, including 25 districts. The primary data collection tool was a questionnaire with scales, rankings, and open-ended options to obtain brand-specific and industry-related insights. The study was based on primary and secondary data, and descriptive statistical tools were used to analyze the collected sample data. The report presents some vital strategic insights based on the findings of the study.