Course : Human Resource Management

Course Code : BMKT 21252

Credit Value : 2

Status : Compulsory

Level                           : Level 2

Semester                     : Semester I

Overall Learning Outcomes : At the end of the session students should be able to;

  1. identify the basic concepts of human resource management
  2. prepare necessary plans/documents relating to the human resource management
  3. recognize the importance of collaboration with others, in the development, implementation, performance and direction of the organizational activities towards the set targets
  4. relate the classroom learning by applying the gathered knowledge into real world business problems
  5. integrate the human resource components with marketing activities

Course Content                        :

Topic No

Topic

Learning Outcomes

Teaching and Learning Method

Method of Assessment

1

Introduction to HRM and Strategic HRM

At the end of the session students should be able to;

  1. define human resource management and understand its evolution.
  2. compare and contrast the personnel management and human resource management
  3. outline the human resource responsibilities as a manager and a team member

Lectures

Group discussions  Debates

Group

assignments (Report)

End Semester Examination

2

Job Analysis and Designing

At the end of the session students should be able to;

  1. define and prepare job analysis
  2. discuss the ways in which the job analysis information gathered
  3. compare and contrast job description and job specification
  4. outline the importance of job analysis for marketers
  5. discuss the importance of manpower planning and its implications

Lectures

Practical questions as group work

Class room assignments End Semester Examination

3

Recruitment and Selection

At the end of the session students should be able to;

  1. distinguish recruitment and selection
  2. discuss the importance of proper recruitment and selection process to an organization
  3. examine different selection methods and its validity to the marketing function

Lectures

Problem based learning Group work

End Semester Examination

4

Training and Development

At the end of the session students should be able to;

  1. discuss the concepts and the needs of the training and development
  2. use different models to describe training and development
  3. asses the different types of training approaches and its importance
  4. compare different training techniques and issues

Lectures

Group activities

Assignments

End Semester Examination

5

Performance Evaluation

At the end of the session students should be able to;

  1. discuss the importance of performance management, organizational strategies and succession planning for HR
  2. demonstrate how to best implement a performance management system
  3. compare the concepts of performance management and employee development
  4. investigate the benefits of performance management for team performance

Lectures

Problem based learning

End Semester Examination

6

Reward Management

At the end of the session students should be able to;

  1. describe rewards and rewards management
  2. discuss the intrinsic and extrinsic rewards and its impact on motivation of employees
  3. examine the key elements of a reward system design
  4. discuss the strategic reward management concept
  5. recognize the performance based pay approach and its implications

Lectures

Question and answering sessions Problem based learning

Quiz

End Semester Examination

7

Career and Succession Planning

At the end of the session students should be able to;

  1. define the career planning and succession planning
  2. recognize the advantage of the career and succession plan
  3. practice career development plan and succession plan
  4. be aware of the implementation of career and succession planning within an organizational context

Lectures

Case studies

Group Assignment

End Semester Examination

8

Employee Discipline and Grievances Handling

At the end of the session students should be able to;

  1. define the meaning of discipline and grievances
  2. describe the law and regulatory background of grievance and discipline
  3. illustrate handling of grievances and disciplinary procedures in an organizational context
  4. recognize the importance of  handling grievances and disciplinary procedures in an organizational context

Lectures

Case studies

Role play

Group Assignment Quiz

End Semester Examination

9

Team and Performance

At the end of the session students should be able to;

  1. identify the elements of high performance teams
  2. illustrate the team building stages, its tools and techniques
  3. practice the skills of developing a team with best practices as a team leader
  4. recognize tools and techniques of being an effective team member
  5. identify the effective communication strategies within the team members
  6. build the ability to solve problems and conflicts among team members

Lectures

Case studies Class room discussions

Group Assignment Quiz

End Semester Examination

10

Coaching, Careers and Talent Management

At the end of the session students should be able to;

  1. define the meaning of talent management
  2. identify the importance of talent management in the contemporary business world
  3. describe the talent management process and talent management cycle
  4. define the meaning of coaching and identify its importance
  5. recognize the coaching opportunities and illustrate four steps in the coaching process
  6. grasp effective listening and questioning  skills

Lectures

Case studies Class room discussions

Group Assignment Quiz

End Semester Examination

11

Sales Force Management

At the end of the session students should be able to;

  1. identify sales responsibilities and personal selling skills
  2. illustrate the law and ethical issues relative to sales force management
  3. describe the recruitment, selection, motivation, training and compensation relating to sales force management
  4. outline sales forecasting and budgeting for sales force management
  5. explain the techniques used to evaluate the performance of the sales force

Lectures

Case studies Class room discussions

Group Assignment, Quiz

End Semester Examination

12

Diversity and Equality

At the end of the session students should be able to;

  1. define diversity and equality and explore its importance in an organizational context
  2. demonstrate how own values play an important role in situations where an individual would be prejudged
  3. identify the legal and regulatory background of the diversity and equality
  4. be aware of the responsibility of the individual on the equality in an organizational context

Lectures

Case studies Class room discussions

Group Assignment, Quiz

End Semester Examination

13

People and Change Management

At the end of the session students should be able to;

  1. prepare change management strategy
  2. demonstrate strategies for building support and planned change
  3. develop change management and communication plans
  4. recognize strategies to foster resiliency and flexibility

Lectures

Case studies Class room discussions

Group Assignment, Quiz

End Semester Examination

14

Emerging Trends in Human Resource Management

At the end of the session students should be able to;

  1. be aware of the recent trends in human resource management
  2. recognize the importance of adopting to recent human resource management trends in an organizational context

Lectures

Case studies Class room discussions

Group Assignment

End Semester Examination

15

Case Studies in Sri Lanka

At the end of the session students should be able to;

  1. apply the knowledge gained throughout the course in a given context
  2. construct solutions to the given scenarios comprehensively

Lectures

Case studies Class room discussions

Group Assignment

End Semester Examination

Recommended Reading:

  1. Opatha H.D.N.P. (2012), “Human Resource Management” , Colombo
  2. Dessler G. , Varkkey B. (2011), “Human Resource Management”, 12th edition, Pearson Education India
  3. Snell S., Bohlander G.(2010) , “Human Resource Management: A South Asian Perspective”, 1st edition, South Western
  4. Amos T.,  Ristow A.,  Pearse N,  Ristow L. (2009), “Human Resource Management ; Entrepreneurship Series”, Juta and Company Ltd,
 

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