Course Code :


Title :
Business Model Generation and Process Technology

Type/Status :


aaaaaaaaaaaa Aims :
The course addresses the methods and techniques required to analyze, design, implement, automate, and evaluate business processes. Structured along the phases of the Business Process Management (BPM) life cycle, students are expected to learn how to analyze organizational performance from a process perspective, redesign processes using value-focused techniques, design workflows and implement them, simulate new process designs, and create process analytics applications using dashboards. Upon completion of this course students will be able to assess the efficiency and effectiveness of an organization from a process perspective, conduct process improvement projects, and determine the role of technology in supporting corporate processes.
Learning Outcome : aaaaaaaaaaaaaaaaaaa
By the end of this course unit students should be able to:
  • explain the terms used to describe, analyze, and improve Business Processes in organizations.
  • describe business Process Management and Business process models.
  • model the processes in BPM for subsequent implementation in Business Process Management Systems.
  • identify the weaknesses in a given process design and suggest improvements that will benefit organizational performance.
  • redesign a given process using improvement patterns and outside best practices.
  • develop an implementation and integration strategy for processes that leverages organizational and technical capabilities of an organization.

Course Content :

Introduction to Business Process Management (BPM), concepts, methods, and tools that help organizations define, implement, measure and improve their end-to-end processes. Organizational transformation concepts; Lean Six Sigma, Total Quality Management. Introduction to supporting technologies such as workflow management, process analytics, process mining, and service-oriented systems.

Method of Teaching & Learning:

Lectures, Tutorials and Assignments

Scheme of Evaluation:

End Semester Examination, Assignments and Tests

The weights given to each component of the evaluation method is announced at the commencement of the module.

Recommended Readings: Harmon, Paul: Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals. 2ndEdition, Morgan Kaufmann, San Francisco, ISBN-10: 0123741521