Course Code :


Title :

Knowledge Management

Type/Status :


aaaaaaaaaaaa Aims :
This course unit is aimed to provide the broader understanding of informational and intellectual capital in an organization and to give required insight to create codified and articulate knowledge within business organizations
Learning Outcome : aaaaaaaaaaaaaaaa
By the end of this course unit students should be able to:
  • explain the core concepts and theories of knowledge management.
  • define the stages in the knowledge management process.
  • identify the likely implications of knowledge management for different business activities and processes.
  • identify barriers to the growth of knowledge management.
  • exploit knowledge management in a chosen organization or business sector.
  • identify knowledge management systems and the underlying technologies.

Course Content : Introduction to Knowledge Management, Theories of knowledge management, The knowledge management process, Knowledge management systems, Intelligent agents, Data mining and group ware, Applications, Maintaining the knowledge, Design of  reward systems, Managing the knowledge management process and knowledge management systems, Implication for corporate culture and organizational learning etc.

Method of Teaching & Learning:

Lectures, Tutorials and Assignments

Scheme of Evaluation:

End semester examination, Assignments and Tests

The weights given to each component of the evaluation method is announced at the commencement of the module.

Recommended Readings: Bergeron B,(2006), Essentials of Knowledge Management, J- Wiley Publishers

Steve Fuller, (2001) Knowledge Management Foundations, Butterworth-Heinemann

Amrit Tiwana, 2002, The Knowledge Management Ttoolkit, 2nd edition, Prentice Hall

Kimiz Dalkir 2005 Knowledge Management in Theory and Practice, Butterworth -Heinemann