Maintaining People in Business

Written by Administrator Thursday, 18 June 2015 11:15
Rate this item
(1 Vote)

Course Code PHRM52103

Title Maintaining People in Business

Status Core

Learning outcome On completion of this course unit students should be able to

(a) Acquire advanced knowledge and skills essential for managing and maintaining people at work towards enhancement of harmonious and conducive working environment, (b) Identify the important functions of Maintaining People in Business, (c) Understand the importance of dealing discipline & grievance issues within the work place, comply with legislation and understand it impacts on employee motivation, productivity and business costs, (d) Conduct a disciplinary investigation, (e) Understand and manage company’s welfare administration policy and programmes effectively

Content                      Employee Grievance Handling : Importance of Grievance Handling,  Causes of Grievances, Methods of Handling Grievances, Principles in laying Down Grievance Handling Procedure, Formal Grievance Settlement Procedure,  Guidelines for Effective & Efficient Settlement of Grievances.

Employee Welfare Management: Objectives of Employee Welfare, Importance of Employee Welfare, Statutory and Non-Statutory welfare, Principles of Welfare Management, Developing & Managing Welfare Program.

Employee Disciplinary Management (EDM): Importance of Discipline, Framework of EDM, Principles of EDM, Prevention Discipline & Corrective Discipline, Procedure of Disciplinary Inquiry and Disciplinary Investigation, Progressive Discipline, Hot Stove Rule in Disciplining Employees.

Employee Relations (ER): Understanding the Rationale of Employee Relations, Factors Affecting ER, Distinguish Industrial Relations & Labour Management Relations, Nature & Scope of Collective Bargaining, Collective Bargaining Methods & Process, Workers Participation and Industrial Democracy

Methodology Lectures, Discussions, Presentations, Case Studies and Tutorials

Assessment End semester examination - 60%, Assignments – 40%, One of the assignments may sometimes be replaced by a mini test or a presentation

Recommended Reading

1.      Dessler, G. (2008) A framework for Human Resource Management, 4th edition, Prentice hall

2.     Armstrong, M. (2007), A Handbook of Personnel Management, 10th ed., Kogan Page, London.

3.     Monappa, A. (2007) Industrial Relations,  Tata McGraw-Hill Publishing Co. Ltd.,  New Delhi Ivanecivich, J.M. (2006) Human Resources Management

4.     David Ulrich , Wayne Brockbank , (2005), The HR Value Proposition, 1 edition,  Harvard Business School Press.

5.     Nell W. C., James W. K., (1986), Collective Bargaining, 3rd edition, McGraw-Hill Inc., New York, USA.

Research Articles:

6.     Opatha H.H. D. P. (2005), An Empirical Investigation of  Union-related Factors Contributing to the Labour-Management Relationship in Manufacturing Firms in Sri Lanka, Sasin Journal of Management, Vol.11.

7.         Deery, S, Peter E, and Iverson R. (1999), “Industrial Relations Climate, Attendance Bahaviour and the Role of Trade Union”, British Journal of Industrial Relations.

Last modified on Wednesday, 08 July 2015 10:12

Digital Notice Board

Department of HRM Quality Review Week

From 14 Oct to 18 Oct 2018, the department quality review programmes will take place.

Social Plugins

mod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_counter
mod_vvisit_counterToday1934
mod_vvisit_counterYesterday1391
mod_vvisit_counterThis week3627
mod_vvisit_counterLast week9766
mod_vvisit_counterThis month13694
mod_vvisit_counterLast month16837
mod_vvisit_counterAll days293024

University News

University of Kelaniya
Content View Hits : 576828

Important Links

1.3K like this · Sri Lanka · Education
This is the pioneering HRM Department in Sri Lankan HR Education


Kelaniya HRM Alumni
Member since October 2012
Kelaniya, Sri Lanka
12 members said they work at University of Kelaniya


HRM - 2017 IN

Member since March 2017
7 members said they work at University of Kelaniya

1 unread post · Member since March 2016
10 members said they work at University of Kelaniya
3 unread posts · Member since February 2015
Member since June 2013
Some people make the world happen...
9 members said they work at University of Kelaniya
Member since May
4 members said they work at University of Kelaniya
Member since February 2014
Member since February 2017
මෙය කැළණිය විශ්වවිද්‍යාලයේ සියලුම මානව සම්පත් කළමනාකරණ ඉගෙනුම ලබන සහ උපාධිය අවසන් කරන ලද සියලුම දෙනාට පමණක් සිමා...
12 members said they work at University of Kelaniya
1 unread post · Member since June 2014
Welcome HRM-Official Facebook Group...
Member since August 2013
Member since October 2012
This group id especially created in order to deliver lecture notes and materials in advance. Further the updates...
Member since October 2012
This group id especially created in order to deliver lecture notes and materials in advance. Further the updates...
Member since December 2014
Member since September 2013
Member since October 2015
3 members said they work at University of Kelaniya
Member since April 2015
12 members said they live in Colombo, Sri Lanka
Member since August 2017
UA-68071515-1