Course code |
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11052DHRM/ HDHR |
Course title |
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Business Communication |
Status |
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Compulsory |
Credit rating |
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2 |
Aims |
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To acquaint students with knowledge on basic concepts and skills needed in organizations to engage in better and productive communications in personal and professional encounters. |
Learning Outcomes: At the end of the course unit, the student should able to,
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Course Contents: Overview of business communication, Interpersonal communication in organisations, Presenting yourself in public, Presentation skills, Effective listening and giving appropriate feedback, Communication etiquette. |
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Method of Teaching and Learning: Lectures, classroom discussions and activities, reading assignments, presentations, role plays, critiques, audio visual listening exercises, simulations. |
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Assessment: Examinations, assignment reports, participation and organization of workshops, group and individual presentations, case study development and analysis, other communication skills evaluations |
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Recommended Reading: Munter, M. (2002) Guide to Managerial Communication. (6th ed).Prentice Hall Series in Advanced Business Communication. Gale, S. & Garrison, M. (2006). Strategies for managerial writing. Cengage Learning. Timm, P.R.(2007), How to make winning presentations, 5th ed., Taico Publishing House. Kevin, H. (2000). Talk your way to the top: Communication secrets to change your life, 1st Edition, Magna Publishing. Fitzgerald, S.S. (2011). Managers guide to business writing. McGraw-Hill. Any other suitable material related to Business Communication. |