Business Communication

Department of Human Resource Management

Faculty of Commerce & Management Studies,University of Kelaniya

Business Communication

Written by Administrator Wednesday, 08 July 2015 11:40

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Course code	:	11052DHRM/ HDHR
Course title	:	Business Communication
Status	:	Compulsory
Credit rating	:	2
Aims	:	To acquaint students with knowledge on basic concepts and skills needed in organizations to engage in better and productive communications in personal and professional encounters.
Learning Outcomes: At the end of the course unit, the student should able to, understand the nature and scope of the communication process and its role within the organization manage and enhance the communication process in the workplace develop business correspondence skills listen effectively and give appropriate feedback present themselves in public to build a career write and speak clearly and concisely
Course Contents: Overview of business communication, Interpersonal communication in organisations, Presenting yourself in public, Presentation skills, Effective listening and giving appropriate feedback, Communication etiquette.
Method of Teaching and Learning: Lectures, classroom discussions and activities, reading assignments, presentations, role plays, critiques, audio visual listening exercises, simulations.
Assessment: Examinations, assignment reports, participation and organization of workshops, group and individual presentations, case study development and analysis, other communication skills evaluations
Recommended Reading: Munter, M. (2002) Guide to Managerial Communication. (6th ed).Prentice Hall Series in Advanced Business Communication. Gale, S. & Garrison, M. (2006). Strategies for managerial writing. Cengage Learning. Timm, P.R.(2007), How to make winning presentations, 5^th ed., Taico Publishing House. Kevin, H. (2000). Talk your way to the top: Communication secrets to change your life, 1^st Edition, Magna Publishing. Fitzgerald, S.S. (2011). Managers guide to business writing. McGraw-Hill. Any other suitable material related to Business Communication.

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